KISS IT, Professional IT Support and services provider for the Bay of Plenty, New Zealand

Windows 7

Help Desk / Client Access Portal

The KISS IT Client Access Portal is available now to all KISS IT customers free of charge.
We use it as a way to share and collaborate with our clients on projects and service tickets.       

Logging Into Client Access:
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To enter the Client Access Portal, visit the Client Access Portal web site
and login with the username and password which you have been emailed previously:
If you have misplaced your username or password, please call us and we will reset it.

Our Client Access Portal features the ability for you to:

         Submit service requests directly to us without having to call. 

         View the status of any work being performed by KISS IT for you. 

         Review project information including work status

         Add notes to the project journals or tasks

         Complete project tasks and approvals assigned to you

         Access reports including time worked, service invoices and retainer balance.

         And more features on the navigation

You will be able to submit your own request for help, saving you time and ensuring that your request details are of the highest level of accuracy.

The request will automatically be assigned to an engineer by sending him an email to his/her phone who will give you a call to organise a time to visit and fix the problem.

If you have not been given a login please request one by using our Contact Page.

We look forward to working with you.

The team at KISS IT.

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